Privacy Policy
Effective Date: August 30, 2026
The AiHELOC team respects your privacy and is committed to protecting the personal information you provide through our website,
1. Information We Collect
We may collect information that you voluntarily provide to us through our website, forms, chatbot, or other communication methods,
including:
Name
Phone number
Email address
Property and loan-related information
Information submitted through our prequalification or inquiry forms
Other information you choose to provide
We may also automatically collect certain information when you visit our website, such as IP address, browser type, device information, and website usage information.
2. How We Use Your Information
We may use the information we collect to:
Respond to your inquiries and requests
Provide information about our services
Process and evaluate inquiries or requests you submit
Communicate with you regarding your inquiry
Provide customer support
Send communications you have requested or authorized
Improve our website, services, and customer experience
Comply with applicable laws and regulations
3. Text Messaging and SMS Communications
If you voluntarily provide your phone number and separately consent to receive text messages from AiHELOC, you may receive SMS
messages related to your inquiry, requested services, application or prequalification process, appointments, updates, and other
communications you have authorized.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to a message you receive from us. You may reply HELP for
assistance.
Consent to receive text messages is not a condition of purchasing any goods or services.
4. Sharing of Information
AiHELOC does not sell or rent your personal information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to
subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share information with service providers who assist us with operating our website, communications, technology, or other business functions, as necessary to provide our services.
5. Cookies and Website Technologies
Our website may use cookies, analytics, pixels, or similar technologies to improve website functionality, understand website usage, and improve our services.
You may be able to control cookies through your browser settings.
6. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect the information we collect. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Third-Party Services
Our website may contain links to or use services provided by third parties. We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing information.
8. Your Choices
You may contact us to request information about the personal information we maintain about you or to request correction or deletion where applicable under law.
You may also opt out of marketing communications or SMS messages as described above.
9. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us:
AiHELOC
Address: 999 Corporate Drive, Ladera Ranch, CA, 92694
Email: teams@aiheloc.com
Phone: 949-201-8464
Terms & Conditions
Effective Date: August 30, 2026
Welcome to aiheloc.com, operated by AiHELOC. By accessing or using our website, you agree to these Terms & Conditions.
1. Website Use
You may use this website for lawful purposes and in accordance with these Terms & Conditions.
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the website for fraudulent or
unlawful purposes.
2. Information Submitted Through the Website
Information submitted through our website, including information provided through forms, applications, prequalification requests, or our chatbot, should be accurate and complete to the best of your knowledge.
Submitting information does not guarantee approval, qualification, financing, or any particular loan terms.
3. No Guarantee of Loan Approval
Information provided through this website is for informational and/or inquiry purposes. Submitting an inquiry, prequalification request, or application does not guarantee approval or any specific rate, terms, or loan amount.
Any lending or financing decision is subject to applicable eligibility requirements, verification, underwriting, and other applicable
conditions.
4. SMS Messaging Terms
If you opt in to receive SMS messages from AiHELOC, you agree to receive text messages related to your inquiry, requested services,
application or prequalification process, appointments, updates, and other communications you have authorized.
Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. After you send STOP, you may receive a confirmation message and will no longer receive SMS messages unless you opt in again.
For assistance, reply HELP or contact us using the information below.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
5. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
6. Privacy
Your use of our website and any information you submit is also subject to our Privacy Policy.
7. Third-Party Services
Our website may use third-party services or contain links to third-party websites. AiHELOC is not responsible for the content, availability, or practices of third-party websites or services.
8. Intellectual Property
Unless otherwise stated, content on this website, including text, graphics, logos, images, and other materials, is owned by or licensed to AiHELOC and may not be reproduced or used without authorization.
9. Changes to These Terms
We may modify these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised effective date.
10. Contact Us
Questions regarding these Terms & Conditions may be directed to:
aiHELOC
Address: 999 Corporate Drive, Ladera Ranch, CA, 92694
Email: teams@aiheloc.com
Phone: 949-201-8464